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Support

Find answers below or reach out directly. We typically respond within 1–2 business days.

Email

Allcleaninginfo@gmail.com

Replies within 1–2 business days

Safety Tips

Guide for interviews, verification, and safe hiring.

Frequently Asked Questions

How do I book a babysitter?

Browse profiles for free. When you find a babysitter you like, tap 'Request booking' and share the date, time and address. If the babysitter accepts, pay the $7.99 service fee to confirm the booking and reveal contact details. The hourly payment to the babysitter is arranged directly between you.

Are there subscriptions for babysitters?

No. Babysitters create a free profile and receive booking requests. There are no subscription or premium listing fees. We only charge a small service fee to the family when a booking is confirmed.

How are babysitters vetted?

Our admin team manually reviews every application, checks references, and verifies identity documents before a profile goes live. Always conduct your own interview too.

What payment methods are accepted?

We accept major credit and debit cards through Stripe. All transactions are encrypted and secure.

How do I delete my account?

Sign in, open your Dashboard (Family or Babysitter), scroll to the 'Danger zone' section and tap 'Delete account'. Confirm by typing DELETE. Your account, profile, bookings and data are removed immediately and permanently.

Report an issue

Describe the problem and we'll get back to you as soon as possible.